Communication with the Client
Ensuring success throughout the process depends on establishing clear communication channels to address priorities and concerns in the early stages of the relocation process. Law firm concerns generally revolve around attorney and partner documents, HR documents, evidence, contracts as well as wills and estates. Certified’s relocation process is always under the direction and supervision of client approved personnel who are experienced with the sensitivities of law firms. Early and consistent communication between the firm and Certified ensures a successful relocation.
Surveying the Scope of Work
To determine the most secure and orderly move of documents, the Certified Project Team will survey and measure the quantities of materials—files, books and resources that need to be moved. They recommend protocol that supports the firm’s active work by providing an action plan that allows all material throughout the move (even when it is on trucks) to be tracked and retrieved. Packed in their precise order, in tamper-proof hard crates, materials are locked in by a sequentially coded, unbreakable zip tie. With numerical and color coded labels, crates are placed at the proper destination. When unpacked, every document is in its original order.
If materials are left unattended overnight, they are kept in a lockable place under client direction. Only the client holds the key. Similarly, for added security in transport, truck access is locked and sealed during transport from the origin location to the destination.
In all of its work with law firms Certified follows an order to maintain confidentiality while relocating sensitive materials. Through proper planning, well in advance of the move, Certified builds a strong foundation for a seamless relocation where confidentiality is never compromised.